A: Effective communication with patients, the dental team and others across dentistry, including when obtaining consent, dealing with complaints, and raising concerns when patients are at risk., B: Effective management of self and effective management of others or effective work with others in the dental team, in the interests of patients; providing constructive leadership where appropriate., C: Maintenance and development of knowledge and skill within your field of practice., D: Maintenance of skills, behaviours and attitudes which maintain patient confidence in you and the dental profession and put patients’ interests first.,
The course provides an overview of clinical governance using the NHS workbook, demonstrating the dynamic nature of the subject and how each practice can employ the themes to develop excellence in their delivery of patient care.
Topics covered include:
An overview of the 12 stages of clinical governance using the NHS workbook
The dynamic nature of clinical governance
How a practice can develop its own "best practice"
On completion you will be familiar with how to employ clinical governance in the delivery of excellence in patient care.
General Dental Practitioner, Lecturer and postgraduate tutor, FGDP Examiner
BDS LDS RCS, MFGDP, MGDS RCS, FFGDP RCS
General Dental Practitioner, Lecturer and postgraduate tutor, FGDP Examiner Wise Dentistry (head office) James qualified from Guys in 1981 and spent 6 months as House Surgeon before going into private practice.
In 1986 he set up his own practice and being of enquiring mind worked his way through the portfolio of postgraduate study offered by the Royal College of Surgeons and the Faculty of General Dental Practice gaining the ultimate, the Fellowship in 2004. He has a major interest in education and lectures widely, from VT right through to Fellowship Mentoring and has been part of the Mentoring Development Group. He is a Fellowship Assessor and a Course Director (Manchester) for the FGDP(UK) Diploma/MSc in Restorative Dentistry. He has been a Board member and also a Course Tutor for the IQE examination. James runs several hands-on courses with his well-known humorous style. He gained the Certificate in Practice Appraisal in 2005 and so is well aware of the real issues faced by General Practitioners.
Having been a keen Meccano builder as a child, James performs all his own prosthodontic laboratory work and is happiest hand-tinting acrylic for natural looking dentures or setting up teeth at the chairside with input from the patient.